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Returns and Warranty Policy

2 Year Warranty
We stand behind our products and provide a 2 year warranty from the date of purchase. Products manufactured and sold by Breakaway Industries shall be free, under normal use and service, from defects in material and workmanship for 2 years.

Refunds
Once your return is received we will email you to notify you that we have received your returned item. When your refund is processed a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received your refund in the time that you expected, email us at support@thebreakawaybike.com and we'll verify that your refund has been processed. In some situations it can take additional time for your refund to be posted and you may need to contact your bank or credit card company directly.

Exchanges
We strive to provide the highest quality craftsmanship. If your item arrives defective or damaged, we’d be happy to exchange it. Email us at support@thebreakawaybike.com and we'll take care of you right away.

Return Shipping
Buyers are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Manufacturer Warranty Details
Subject to the limitations set forth herein, Breakaway Industries warrants that the Products manufactured and sold by it shall be free, under normal use and service, from defects in material and workmanship for a period of 2 years from the date of purchase (effective Jan. 1, 2020). This warranty shall be void if a Product is altered, serviced or repaired by anyone other than Manufacturer. This warranty shall also be void if there is a failure to maintain the Products and the systems in which they operate in proper working conditions.

MANUFACTURER MAKES NO FURTHER WARRANTIES, AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS, TRADEMARKS, PROGRAMS AND SERVICES RENDERED BY MANUFACTURER INCLUDING WITHOUT LIMITATION, INFRINGEMENT, TITLE, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. MANUFACTURER SHALL NOT BE LIABLE FOR ANY PERSONAL INJURY OR DEATH WHICH MAY ARISE IN THE COURSE OF, OR AS A RESULT OF, PERSONAL, COMMERCIAL OR INDUSTRIAL USES OF ITS PRODUCTS.

This document constitutes the only warranty made by Breakaway Industries with respect to its products and replaces all previous warranties and is the only warranty made by Manufacturer. No increase or alteration, written or verbal, of the obligation of this warranty is authorized. Manufacturer does not represent that its Products will prevent any loss by fire or otherwise.

Warranty Claims
Manufacturer shall replace or repair, at Manufacturer's discretion, each part returned and acknowledged to be defective, provided that such part shall have been returned to Manufacturer with all charges prepaid. The replacement part shall come from Manufacturer's stock and may be new or refurbished. THE FOREGOING IS DISTRIBUTOR'S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A WARRANTY CLAIM.